Conflict Resolution: Branched Scenario with iSpring
This role-play simulation helps learners identify the nuances of workplace confrontations and how to resolve them. At each step of the scenario, there are different paths a learner can choose. Simulations like these offer learners a place to practice their responses to a situation in a safe, non-judgmental manner. I’ve designed many such simulations for customer service executives to practice their communication and customer service skills.
Featured Skills
- iSpring
- Instructional Design
Mini Scenarios with isEazy
Teaching someone to discard their unfair gender biases is easier said than done. But one possible way to do this is to present them with nuanced, every day situations. In this sample created in iseazy, I’ve chosen common real-life scenarios that most people can easily identify with. This example also shows you that scenarios don’t have to be long-winding ones; carefully chosen statements and pictures can be as powerful as lengthy scenarios.
Featured Skills
- Instructional Design
- isEazy
Anita Kumar 